IT Support

Fully managed IT support

With the right IT partner, you can realise the benefits of modern technology, enabling IT to drive genuine business value throughout your organisation. Our IT support services are designed to serve the SMB market, delivering a high-quality IT support service which is simple, user-friendly and completely transparent.

As your trusted IT partner, we provide our technical expertise and experience to help you get the most from your technology, delivering great customer service for your employees with quick resolution times and a personal touch.

Increasing business agility with Office 365 and proactive managed services

Learn how we helped Opis Advisory, a Midrand-based facilities management organisation with over 1,000 staff, move to the cloud with Office 365 and a hybrid-cloud solution.

Best of both worlds

Our enterprise-level IT services provide the operational maturity and capability you would expect from a large IT service provider but with the personal service and agility of a closely trusted partner.

Ability to scale with you

We have the capacity and capability to deliver and support organisations of all sizes, so we can confidently scale and support your organisation as you grow.

Strategic partnership

A strong partnership is vital, and we want to be an integral part of your success. We take the time to listen and understand your company so we can help you achieve your goals, whilst making it enjoyable along the way.

Customer excellence

We deliver exceptional customer service, which is proven through our industry-leading customer satisfaction scores. We focus on continual improvement so that your staff enjoy a streamlined and friendly service across multiple support channels.

Technological innovation

We stay ahead of the latest cutting-edge technologies so we can review and test solutions to feed into our clients’ IT strategies. We give you a forward-thinking IT roadmap that makes best use of the latest innovations.

Award-winning customer service

Give your employees access to high-quality IT support. Our Service Desk teams focus on delivering a simple, friendly and supportive customer experience, enabling us to achieve consistently high customer satisfaction (CSAT) scores.

Your own team of IT experts

Our large team of highly skilled experts are always on hand to help, allowing you to free up time to focus on your strategic priorities and projects.

Technical expertise

Benefit from the knowledge and experience of our highly qualified technical experts. As a Microsoft Solutions Partner, our specialists also have an in-depth knowledge of the Microsoft technology stack, including the latest cutting-edge cloud-based technologies

Innovative IT roadmap

In partnership, we help you optimise your IT with an innovative IT strategy and future-proof technology roadmap. We can help you adopt cloud services securely in line with your organisational goals.

Security expertise

As a Managed Security Services Provider (MSSP), you can leverage our extensive cyber security expertise. Whilst we will always apply our security knowledge to your IT support, we also offer a transformative Cyber Security Operations Centre service.

Our Valued Partners